REPORTING TO: Head of Analytics and Activation
LOCATION: Hybrid working (Tuesday and Thursday in the London office)
What does the role involve?
- End-to-end management of Display and Social activity from campaign brief to client reporting and campaign recommendations.
- Act as a primary point of Client contact for Display and Paid Social related queries.
- Lead testing and optimisation projects as part of Display and Paid Social campaigns against set KPI’s.
- Use of project management tools to deliver campaigns, ad hoc projects and team task allocation.
- Support development and roll out of display and paid socialmedia strategies, working hand in hand with strategy and planning team.
- Creation and implementation of quarterly testing roadmaps to achieve and surpass client expectations.
- Keep up to date with industry developments and proactively share with the rest of the agency.
- Take responsibility for forecasts and development of display and social media plans.
- Keep Account Director abreast of all activity, communication and developments.
- Responsible for ensuring all weekly, monthly & ad hoc reports for the Client are produced in a timely and accurate manner.
- Effectively manage any external/internal queries/issues on each account.
- Line manage 1-2 junior team members.
- Develop channel specific processes to improve account efficiency and client happiness.
What are we looking for?
- Three years’ online experience and at least 12 months experience within a paid social role.
- Fluent written and spoken English.
- Maths Qualification (GCSE, A Level or international equivalent) desirable, along with evidence of mathematical competency.
- Agency, Media Owner or Client Side experience essential.
- Proficient in MS Office, including Excel, Word and PowerPoint.